Geek Squad Squadcast

Members of the Geek Squad discuss new fixes, tips, tricks, Geek Squad culture and news from all aspects of technology.
RSS Feed
Geek Squad Squadcast


All Episodes
Now displaying: Page 1
Mar 25, 2016

Squadcast: Retro Episode- Squadcast 4
(Previously aired)  We dug deep into the vault, blew off some dust and uncovered this throwback episode from way back when!  Tune in to hear the Agents talk about Intel RST, Sonos and TV Calibration news, goo powered batteries, glow in the dark dogs and good ole’ Twelpforce!


Send feedback and suggestions to

Mar 4, 2016

We sit down to chat with Agent #268 before he drifts into sleeper status. 

Mar 1, 2016
Breathe In. Breathe Out. Feel better?
We get into the Full Mind & Body Experience this episode.
Let's set the scene: You're driving into the sunset behind the wheel of a new Telsa 3, listening to your Spotify Discover Weekly playlist. And don’t worry about those household chores; soon DARPA will have a robot to help you with them!
The Agents also dive deeper with a discussion on THINGS you wish you knew then, now that you know them, including Procmon (No, that’s not a new fancy new sushi roll!) and planting Flags with Google Chrome.
We wrap up this episode with a guest Interrogation with Chris Stedman from Best Buy Direct in the hot seat! Chris explains who Best Buy Direct is, what they do and who they serve. 
Did you know they offer Geek Squad office support and large-scale installs in places like hotels, restaurants and even the new Vikings Stadium!? Cool right? Tune in to hear all about it and more!
Jan 29, 2016

In this episode we discuss our favorite products from CES, explore clever wifi naming conventions, and chat with Melissa Gullickson during the interrogation.

Jan 22, 2016

(Previously aired)  With all of the recent talk about the possible discovery of a new planet, we travel back in time and revisit this retro Episode 7, where the agents chat about Moon Madness…did you know you can buy a piece of the moon and maybe even eat a piece of pizza while you are hanging out on your moon plot?  Then we travel back to 1996 and play the game: “How much would you pay”?  It’s not all fun and games, the Agents have a great informational discussion on Double NAT!

Dec 22, 2015

Happy Holidays!

The crew kicks things off with a great discussion on gifts, highlighting the ones they're stoked to give this holiday season. And...drumroll...we've got a special gift for YOU! Listen to receive! 

Also, Amelia from Brand Planning joins us for a detailed look at Best Buy's holiday campaign. 

When you get a chance, please subscribe and rate us on iTunes or through our RSS feed: We greatly appreciate your support! 

And, finally, we wanna hear from you!  Send feedback and suggestions to squadcast@geeksquad. Thanks for listening and have a fantastic holiday season! 

Dec 1, 2015

So….would you take the red pill or the blue pill? The red pill, right? 

Journey down the rabbit hole with us, as we chat about the finer points of augmented and virtual reality. These new technologies could revolutionize the way our children learn, the way we experience our day-to-day world…and also, of course, how we game. Okay, so it's mostly to do with the games. 

Learn about Aisle 411 and Pokemon Go (Gotta Catch ‘Em All)!

Games aside, if you're not scared of whales (cetaphobes, you've officially been warned) check out for an example of what's to come.

Also, the agents give proper due and homage to Time Magazine's number one gadget of 2015: Microsoft's HoloLens. Visit, and salivate to your heart's content.  

We chat with Nate Bauer during the interrogation on all things holiday and also about his past year as Chief Inspector. Is Die Hard his favorite holiday movie? You'll have to listen! 

Oh, and if you tuned in last time to Alex and Devin's epic battle over Yahoo's passwords, you know some things were said, points were won and lost, stress sweat was generated, mops and cedar shavings were employed. So…we decided to do it again! This week, Alex and Devin engage in a fiery rematch over Windows 10 version 1511: is it a new operating system or a service pack? Let the fur fly.

Also on the docket this month, the Fallout series continues to be totally awesome, 'cause duh.

We wanna hear from you! Who do you think won this battle of the brains? Send feedback and suggestions to

Nov 20, 2015

(Previously aired) In this retro episode the Agents discuss the changing weather, UPNP security issues, Apple TV, Dumb Star Wars changes and Part 1 of an Interrogation with Commander of Covert OPS - Derek Krueger as he discusses the early days of Geek Squad,  launch of Covert and Tech Support and many other great facts!

Nov 6, 2015

(Previously aired) One of our favorite parts of Squadcast is the production of the clips and bits. We've collected a few of our favorites from the past year and compiled them into a handy dandy clip episode for easy consumption.

Nov 5, 2015

Happy birthday, Scorpio Agents!  This month we honor your fighting spirit with a stinging, epic battle of wits between Devin and Alex, as they engage in Mortal Brain Kombat over the finer points of Yahoo's password "solution".   Next, all hail Tesla for its over-the-air vehicle autopilot update and the Squadcaster’s discuss Microsoft's HoloLens.  Apparently Gamers of the future will be known for their ripped physiques. Also featured, a brutal interrogation of Michael Harris regarding Level One Data Recovery, spooky malware tips and the awesome, savage power of the Geek Squad router. If you haven’t already, please subscribe and rate us on iTunes or through our RSS feed: You don’t want to miss a second of our awesomeness!

Nov 5, 2015

Listen in as we discuss: The weather…Fall is in the air and time to talk about Remote Starts!  Augmented reality with Pokemon Go and The Void.  Covert comes to the Magic Castle. New, cool cameras and three Geek Squad Protection Plans.  We finish with our favorite apps of the day (and no, we aren’t talking about food!)

Aug 10, 2015

This time around we discuss crazy fun technology, including HoloLens, a robot hotel and....Windows 10! We answer some FAQs around how to download, install, and use some of the tools in the new OS. Then, we touch on firmware updates (and why you should do them) and finish out the show with our favorite apps, games and media. 

Jul 20, 2015

What's up party people?  The Squadcast crew is back and this time around we're discussing wearable tech, why recovery media is so dang important, common pitfalls with new routers, and Best Buy's Teen Tech Centers.  Also, Hackers.  The movie, not the nefaraious no-goodniks.

Jun 12, 2015

New hosts, new content, same old being awesome.  This episode covers Connected home technology, how to deal with pesky WiFi issues, the launch of Geek Squad Summer Academy, the Autotech Roadshow, and more.

Jun 10, 2015

This episode is dedicated to the passing of the torch and a big moment within Geek Squad. We bid farewell to Chief Inspector Sherwood, and hello to Chief Inspector Bauer.